We recognize that facing problems with your equipment, particularly a ball jam, can be an interruption to your training. Typically, if you hear a prolonged second beep, it indicates a potential ball jam.
To resolve this, please examine the following parts:
The launching chute Behind the Launching Wheel Feeder plate area
If you observe a ball stuck and are unable to remove it, you may have to carefully cut it and use pliers to extract it.
For visual guidance, please refer to the following video:
If these steps don't solve your issue, don't hesitate to connect with our dedicated support team: